Urban Collection - Lifetime Warranty
We are so proud and confident in the high quality of our Urban Collection that we offer a Lifetime limited warranty for all our products. This will cover any defects in the product materials or construction. Unfortunately, this does not extend to damages from chewing. Please note that our warranty is only available if your product is purchased through ourselves or an authorized seller.
We’d recommend registering your product as soon as you’ve received it by filling out the form below. This will help us if you ever need to use your warranty.
If you do have any defects and need to use your warranty, please email us at support@embarkpets.com. Our team will get in touch ASAP to help you get you and your pooch get back on your adventure as soon as possible.